Before booking appointment, please read this important message

Important: What You Must Know Before Your Appointment

Please read this important information before booking your appointment at New West Wellness Centre in New Westminster.

🔒 Clinic Access – Important Information

At New West Wellness, the safety of our patients and practitioners is our top priority. Please keep the following in mind before you arrive:

Your practitioner will come to let you in at your scheduled appointment time

Our front door remains locked at all times

Please arrive no more than 2 minutes before your appointment to avoid waiting outside

To let your practitioner know you’re here, scan the QR code on the front door

📞 Communication

Email is the best way to reach us. We do not have a receptionist answering phone calls. Please do not leave a message.

💳 Payments

Payments not covered by Extended health will be processed through your credit card on your JaneApp online profile.

We accept:

  • Visa, MasterCard, Amex
  • Direct billing to your Primary Extended Health Plan
  • E-transfer to directly to your practitioner (if you do not have a credit card)

Direct Extended Health Billing – What You Need to Do First Before your appointment, please add the following to your Jane profile:

  • ✅ Your credit card
  • ✅ Your extended health plan details

A credit card on file is required in order for us to direct bill your plan.

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