
Integrated Health Clinic in New Westminster, BC
Physiotherapy, registered massage therapy, chiropractic care, acupuncture, counselling, nutrition, orthotics and reflexology under one roof, with direct billing to most extended health plans, ICBC and WorkSafeBC.
★ 4.8 from 540+ Google reviews · Caring for New Westminster since 2006
Our Services
Everything you need to feel better, from one trusted team in New Westminster.
Physiotherapy
Recover from back and neck pain, sports injuries, whiplash and surgery with a personalized, hands-on treatment plan.
With Bhavin Patel, MPT, Registered Physiotherapist
Registered Massage Therapy
Deep tissue, relaxation, sports, hot stone and prenatal massage for muscle tension, everyday aches and stress.
Our team of RMTs, founded by Michelle Kegaly, RMT
Chiropractic Care
Chiropractic care for back and neck pain, stiffness, mobility and posture.
With Dr. Jaspreet Kalsi, DC and Dr. Raman Dulay, DC
Acupuncture
Traditional Chinese medicine for pain, stress, headaches and injuries, including moxibustion and cupping.
With Amy Zhu, Registered Acupuncturist
Counselling
Compassionate, confidential support for stress, anxiety and life’s challenges, including ICBC patients.
With Kelly Ranford, Counsellor
Nutrition
Practical, sustainable nutrition plans for energy, digestion, weight and long-term health.
With Sidney Shindle, Certified Nutritionist
Custom Orthotics
Gait scan and custom orthotic assessments with Dr. Jaspreet Kalsi, Chiropractor, for foot support and alignment.
Reflexology
Relaxing pressure-point foot therapy to release tension and help you unwind.
With Amy Zhu, Registered Acupuncturist
ICBC & WorkSafeBC
Injured in a car accident or at work? We direct bill ICBC for physiotherapy, chiropractic care, acupuncture, counselling and massage therapy, and WorkSafeBC for physiotherapy and chiropractic care.
ICBC Physiotherapy · ICBC Massage Therapy · ICBC Acupuncture
Physiotherapy in New Westminster
Our registered physiotherapist, Bhavin Patel, provides evidence-based, one-on-one care to help you recover, rebuild and move better. Physiotherapy is available Tuesdays, Thursdays and Saturdays, and is direct billed to most extended health plans, ICBC and approved WorkSafeBC claims.
- Back & neck pain: low back pain, sciatica, pinched nerves, neck stiffness and whiplash
- Shoulder & upper limb: rotator cuff injuries, impingement and frozen shoulder
- Hip, knee & ankle: osteoarthritis, ligament and meniscus injuries, ankle sprains
- Elbow, wrist & hand: tennis or golfer’s elbow and carpal tunnel
- Post-surgical rehab and arthritis management
- Concussion & headaches: assessment and recovery plans
- Dizziness & vertigo: vestibular physiotherapy
Not sure if physio is right for you? Book a free 15-minute Physio Discovery Session, a phone call with Bhavin.
Direct Billing Made Simple
Extended Health
We direct bill most primary extended health plans, so you only pay what your plan doesn’t cover. How direct billing works
ICBC
Hurt in a car accident? We direct bill ICBC for physiotherapy, chiropractic care, acupuncture, counselling and massage therapy. Start within the first 12 weeks with no referral needed. ICBC treatment details
WorkSafeBC
We accept approved WorkSafeBC claims for physiotherapy and chiropractic care, with direct billing. WorkSafeBC treatment details
Why New Westminster Trusts Us
Since 2006
20 years caring for New Westminster and the surrounding communities.
4.8★ on Google
Rated by more than 540 patients on our Google Business Profile.
Award-winning care
Three Best Rated Top 3 Massage Therapy, and the New Westminster Chamber of Commerce Platinum Award for Customer Service Excellence. See our awards
Visit Us
New West Wellness Centre Inc.
815 1st St #140
New Westminster, BC V3L 2H7
Entrance is around the corner on Ovens Avenue.
Free 2-hour street parking around the building.
Hours
Monday to Friday: 7:00 am – 9:30 pm
Saturday and Sunday: 9:00 am – 6:00 pm
Contact
Email is the fastest way to reach us: info@newwestwellness.ca
Latest from Our Blog
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Frequently Asked Questions
Do you direct bill my extended health plan?
Yes. We direct bill most primary extended health plans. Please add your plan details to your history intake form once you book. If direct billing doesn’t get approval for all of the treatment, we’ll charge your credit card on file and email you a receipt to submit.
Do I need a referral for ICBC treatments?
No. If you were injured in a car accident, you can start physiotherapy, massage therapy, chiropractic care, acupuncture or counselling within the first 12 weeks with no referral or pre-approval needed. You can see one or all of these practitioners as part of your ICBC recovery.
Do you accept WorkSafeBC?
Yes. We accept approved WorkSafeBC claims for physiotherapy and chiropractic care, and direct bill WorkSafeBC for your treatment.
Is there parking?
Yes. There is free 2-hour street parking around the building. Our entrance is around the corner on Ovens Avenue.
How do I book an appointment?
Book online any time through our online booking page. We don’t have front-desk staff answering the phone, so email info@newwestwellness.ca is the best way to reach us.
What are your hours?
We’re open Monday to Friday from 7:00 am to 9:30 pm, and Saturday and Sunday from 9:00 am to 6:00 pm. Individual practitioner schedules vary, so check online booking for availability.