Did you receive a treatment from New West Wellness Centre and would like to share your experience with us? Leave your Comments here.
Your weekend receptionist, Salwa is phenomenal. Every interaction I have had with her, either on the phone or in-person, has always been with utmost professionalism, respect, and courtesy. She has handled every “issue” (none of which were her mistakes) quickly and efficiently, while keeping the client updated on what is happening, which I greatly appreciated. She is a conscientious and hard-worker and a huge asset to your business.
Michelle Chan RMT made me feel very comfortable during my first visit. She explained what she would be doing prior to the session and answered any questions I had. After the session, I had the best sleep I’ve had in years. She is easy to talk to and I highly recommend her.
Just wanted to touch base with Karen Docksteader RMT regarding my appointment last week. Over all I felt good after the Treatment, I didn’t sleep well at all that night and I don’t know if that had anything to do with the treatment or not. Otherwise I felt good and relaxed, and I have been raving about how amazed I was about what you do! I’m looking forward to my massage appt next week!! 🙂
I have only been seeing Dr Liska for two months and I couldn’t be happier with the results! I had lower back pain that was so bad I could barely walk 10 steps without feeling like my legs were going to give out. After my first visit with Dr Liska I felt significant improvement and my pain had disappeared. I continue to see her every few weeks and she keeps me pain free. Not only is she amazing at what she does but she is also warm, friendly and always professional. The front desk staff are always friendly and I always have an overall positive experience every time I visit. I highly recommend New West Wellness and Dr Liska!
I love New West wellness. Kevin Thorneloe (RMT) is absolutely awesome at what he does. He is very professional and highly knowledgeable when it comes to the human body, he really knows his stuff. I recommend him to all my co-workers, clients and family.
Neal Schnider, RMT is great! Very responsive to individual needs and always checks in first to ask if I’m having any particular aches that need extra attention. He not only provides an excellent massage – he does much more. As he appears to have perfect knowledge of the human body and the muscles. Thoroughly enjoyed my visit and looking forward to the next one. I highly recommend this place. Thank you Neal.
My Massage appointment with Nicholas Schwagele RMT was perfect. He is a extremely good. I will be booking with him in the future. Thank you for the recommendation, I am so happy to have met him. He’s a keeper!
I came in last week with a horrible headache as well as the usual aches and pains. I was a first time client and was given an appointment within hours of calling. Kevin Thorneloe RMT gave me a very therapeutic massage including my face and neck. I’d like to say thank you for really helping me that day.
Been to many places but I have to say Nicholas Schwagele RMT is the best massage therapist. He asks questions and talks to you before and after, and tells you what stretches to do after. Thank you for the good work guys.
Neal Schnideris an amazing RMT! He uses great techniques, skillfully adapts treatment when needed, and has tremendous knowledge about various health conditions and how they may impact treatment. I am really happy that Neal is now a regular part of my management for my chronic illnesses.The staff is wonderful too – helpful and friendly. And their direct billing is such a breeze!
I received a massage therapy from Karen Docsteader RMT on Monday and 3 days later I feel So much relief. I believe you said it was the Craniosacral Therapy. I was skeptical after the treatment because that wasn’t what I expected but the results are astonishing.
noticed the benefits the day after (on Tuesday). Usually I would have a consistent pain in my lower back and pain down my right leg but since the day after the treatment I haven’t noticed any pain at all. I tried stretching and my back and leg is still tight but pain is significantly lower. I want to say thank you so much for your services.
I had my first massage therapy appointment with Tanya Shearon RMT today and she is fantastic. She was communicative throughout the session asking about the pressure she was using and if I was feeling ok. Very friendly and funny as well. She has a relaxing demeanor. I will definitely be booking my next massage with Tanya! Thank you!
I have been a patient at New west wellness for many years. Michelle (the owner) has been and still is our main massage therapist to my wife and myself.
Few years ago I had a motorcycle accident and every at New West wellness took care of my rehabilitation and as per today I can only say Thank You to her and her team for the excellent work done so far.
Feel free to post the review below on your website.
I would like to say ‘Thank You’ to Michelle Kegaly (the owner) and Nicholas Schwagele (Soon to be an RMT). My mom has Parkinson and Dementia, it is very difficult to get her to a clinic that offers massage therapy. After discussing the issue with Michelle, Nicholas is willing to go to nursing home and provide ‘house call’ massage therapy service. Of course, a half an hour fee was charged to cover the transportation cost and time, which is reasonable. After being turned down by many RMT, a non registered massage therapist is a good option if you need massage service for people who cannot commute easily. Yes, the service charge won’t be covered by extended health care plan (if you have one), but his fee is also cheaper. So definitely an alternative to consider! Although unregistered, Nicholas graduated from the West Coast Collage of Massage Therapy.
Thank you, NewWest Wellness Centre, for being flexible and accomodating to patient’s need.
Can you please let Kevin Thorneloe RMT know that today’s massage treatment was very useful for reducing my pain & loosening things up. I look forward to seeing him next week. Thanks!
For Jaspreet, Karen, Harry and Front Desk Staff,
I would like to say “a huge thank you” for all your help with my recovery and supporting me through my treatments.
Know that getting hurt isn’t reason to stop, it’s just a good reason to pause long enough to heal. This is why I’m grateful to you all to help my body to heal, I am great full for your skills, for your patience and for your commitment to healing.
I am passing my positive experience to many people.
Thank you again and hope to see you all soon.
Hello! Just a quick note to say PLEASE pass along my enormous thanks to Neal Schnider RMT. After yesterday’s massage I got up feeling able to move and nearly pain-free for the first time in five days. Amazing. And the stretches he showed me are helping already. Please thank him again, and I’ll be booking a followup for next week soon!
I must say, Karen Docksteader RMT was a fantastic massage therapist. She made me feel very comfortable, and she maintained a sense of alacrity throughout the entire massage. She asked me questions about my body and was very knowledgeable.
Even though I had no idea she was blind, I was very open to the whole experience. To be wholly honest, I believe it was one of the best massages I have ever had. I have called two of my friends, both of whom I recommended to New West Wellness two years ago, to go and visit Karen.
I have nothing but great things to say about Karen and the experience. I will be visiting New West Wellness again.
Today was one of the best massages I’ve ever had….. Karen Docksteader RMT listened to my concerns and addressed all of them.
I will definitely rebook and don’t have any any thoughts really how things could be better because I thought it was a superior massage.
I came in on a Monday for a RMT massage, called in about 2 hours prior and asked if there was any openings and to my surprise there was =) * yippy*. The receptionist on the phone was very pleasant and explained to me the procedures and paper work ( if I wanted to fill out out online or come a bit earlier ). Getting there was very easy- I love how theres free parking everywhere on that block. Its 2 hours Free parking. Decor inside was simple, clean and not too overpowering. I really liked that Michelle ( owner) actually came out to the waiting area and introduced her self. Not many owners do it! . Now to the massage:
My RMT was great and could pin point a knot with her eyes closed !! She was great, always asked if there was too much pressure or not. Love how she took a extra few minutes in the beginning to demonstrate a few excersises for better posture. Massage was an hour and definitely worth it. Cost for 60 mins is $100 =) ( Credit Cards accepted). Can’t wait till my next appointment there!
Great Staff and service practically 12 hours + 7days/week. Staff very knowledgeable, skilled, experience, welcoming, listen to health needs and deliver with a smile and calm demeanour. The owner, Michelle has made the centre very appealing, relaxing, and tranquil for the senses. You feel very peaceful when you enter the front doors. Like a Spa feel but you pay way less and registered therapist so you can claim under you health benefits. This is a place for everyone for most health needs. Holistic approach with Registered Massage Therapist, Chiropractor, and Acupuncturist. They work well as a team and everyone is alway greets you with a smile. Michelle is always finding new ways to improve the business and meet patient needs, she is flexible, and very innovative with her ideas, website, and follow up letter for new clients using email or other communication venues. It’s support and comforting , not pushing. Her business skills are extremely professional and appreciative of their patients.
My first visit to your Wellness Centre was indeed a positive experience.
The massage therapist was professional, knowledgeable and very personable.
I requested her advice regarding stretches I could do to compliment the effects of that day’s massage therapy and I was extremely pleased with her prompt, thoughtful suggestions targeted to current areas of concern. I eagerly look forward to my next visit.
August 6, 2013
“I arrived to New West Wellness Centre in a great deal of pain due to muscle spasm in my back. My life was unbearable. I could not sleep, walk, or work. Doctors recommend muscle relaxants that makes your brain mushy. I did not like them. The massage therapist at New West Wellness understood my pain right away and was able to give me the right treatment and home care advice. In a short while I was back on track in my life. I’m very grateful for this. The entirely staff at New West Wellness Centre is very professional, the place looks new, is super clean and modernly furnished. They are even open Saturdays, Sundays and holidays. I highly recommend them!”
Sept 18, 2012
Your staff were so flexible to my scheduling needs. I called in a day prior to my appointment letting your staff know that I would not be able to make my 5pm appointment due to traffic…they left a few messages on my phone to confirm if 5:15 was possible and if another therapist could meet me later on, if that worked better. What I was so impressed by was the sheer level of communication and, therefore, service that was offered to me.
Also, the therapist was on time which, these days, is rare and is really appreciated.
July 24, 2012
I enjoyed my experience at the centre very much.
From the moment I walked in the door I felt welcomed. Your space is warm and relaxing and was just what I needed the other day.
I will definitely be back.
June 30, 2012
My first visit at your clinic was very enjoyable. The atmosphere was quite welcoming and comfortable, the massage soothing and calm.
I will take advantage of trying the other RMT’s you employ. I appreciate a therapist who is not afraid to apply a little pain! in order to relieve my stubborn knots.
June 19, 2012
Today was my very first massage (besides Thai massages while travelling and a friend who was learning and would practice on me) and I found it wonderful. The centre was clean and neat and calm and the RMT was welcoming, friendly and professional. I felt utterly relaxed and amazing during and after. I had a lovely experience and I will certainly be back.
June 8, 2012
I was able to feel results on my back almost immediately after the massage. I would recommend treatments at your Wellness Centre to anyone, I’m just very pleased with the whole experience.
May 15, 2012
Can I just say that my Friday was awesome due to a great lower back treatment from the RMT and Harry Webster’s Acupuncture Therapy. Both therapists are skilled and caring. I’m coming back for more.
I liked them both a lot. And it’s good to know I could switch therapists if I want.
March 25, 2012
For my first massage it was a little painful because of my injury, but your centre was amazing. I felt so calm and peaceful and not uncomfortable. I will defiantly come back again!
July 16, 2011
I had an excruciating headache for 2 days, Harry Webster (Acupuncture) you are a lifesaver, my headache is completely gone.
I always feel better when I leave here.
January 15, 2011
January 3rd I could not move my right arm and I came to Michelle Kegaly RMT January 5th and I am seeing her for the third treatment today. Now I can lift my right arm halfway to the right & shoulder-length forward from can’t move at all without feeling the intense, excruciating pain from my shoulder down to the elbow. Thanks for an awesome & quick recovery Michelle. Always & as expected I’m relieved of any pain I had after seeing you. Don’t go anywhere for I’ll surely be needing you in the mid-life stage, I’m getting there! Cheers!
To The colleagues,
Thank you for looking after my sore back. Couldn’t get through without you.
December 2, 2009
Hi Harry! (Acupuncture)
I would like to personally thank you for all the help you did this year on my hands. Coming in on a weekly basis from the first week of March to the end of August (barring my road trip of course) really did wonders. I now have 100% sensation back in my fingers and full flexibility. I can pick up small items off the floor, tie my shoelaces and button up my shirts and jacket with no problems now. The spasming continues in my left hand but on a lesser scale than when I went to see you about it. I’ll try switching which hands I put my gloves on first to see if it makes a difference.
October 6, 2009
Life is good, Life is short, Life should be lived, do so as if each day is your last!
September 24, 2009
Wow! I feel terrific!
September 15, 2009
Adrienne B.(client since 2000)
The New West Wellness Centre Inc. is the best-kept secret in New West. Short of housing and M.D., the Centre is a one-stop shop for feeling good/better. And all the practitioners Rock!
September 10, 2009
The Wellness Centre is one of my happy places.
I play lots of sports and I use the computer at work, my back and neck were always sore until a friend told me about New West Wellness Centre. I have been going for regular massages for about 2 years now and my back and neck have never felt better. They are also very helpful on teaching you exercises you can do to avoid pain and problems.”